AfterVisit: understand more about your health after the visit
AfterVisit is a safe digital companion for people living with long-term conditions. It helps you understand your diagnosis, medicines, and what to do next once you have left the clinic.
Every answer is based on trusted clinical guidance and written in plain language, so patients feel informed and clinicians can trust what is being said.
Hypertension companion
- Explains readings, meds, and red-flag thresholds in plain language.
- Refuses anything outside hypertension with a standard, safe pattern.
- Audit-ready: transcripts and prompts logged for clinical review.
COPD orientation
- Clarifies inhaler roles, technique tips, and daily routines.
- Spells out when to escalate if breathing worsens or rescue use rises.
- Explains spirometry results when provided from the GP.
Who is AfterVisit for?
Patients and families
Patients and families who want clear, reliable explanations after a consultation.
Clinicians and care teams
Clinicians and care teams who want patients to understand their plan without adding extra admin or phone calls.
Services and clinics
Services and clinics looking for a safer way to use AI to support education between visits.
AfterVisit does not replace medical advice. It reinforces what was agreed in the consultation and helps people come back better prepared with the right questions.
Starting with common long-term conditions
We are beginning with a small number of high-impact conditions, where better understanding can make a big difference day to day.
Hypertension (high blood pressure)
- Explains what your blood pressure numbers mean.
- Helps you understand why tablets like ACE inhibitors or calcium channel blockers are used.
- Describes common side effects and what is normal versus worrying.
- Reminds you when you should seek urgent help or contact your usual clinician.
COPD (chronic obstructive pulmonary disease)
- Explains what COPD is and how it affects your lungs.
- Clarifies the difference between everyday inhalers and rescue inhalers and how to use them.
- Helps you recognise a flare-up and know when to get same-day or emergency care.
- Points you towards things that often help, such as pulmonary rehab or smoking cessation support, where available.
More conditions will be added gradually, with clinical teams involved in each step.
How AfterVisit fits around the visit
You receive a link
After a consultation, patients may be given a text message, QR code, or link in their letter or portal to open AfterVisit.
You confirm your condition
You select the condition you were seen for (for example, hypertension or COPD) and confirm a few basic details.
You ask questions in your own words
You can ask follow-up questions about your diagnosis, test results, medicines, side effects, and what to look out for. AfterVisit stays strictly within this condition and does not give general medical advice.
You receive clear, trusted explanations
Answers are based on guidance reviewed with clinical teams, with worrying symptoms signposted to the right services. In the background, services can see anonymised patterns to improve education and follow-up.
Safe by design
Tightly focused
Each AfterVisit companion is built for one condition or pathway at a time. It does not try to answer everything and will clearly say when something is outside its scope.
Grounded in trusted sources
Answers are generated from approved clinical guidelines, leaflets, and local patient information agreed with the service using AfterVisit.
Clear rules for risk
Red-flag symptoms and "do not answer" areas are built in from the start. These prompt safe messages and direct people to urgent or routine care as appropriate.
Auditable conversations
Conversations can be reviewed by the service providing AfterVisit. This allows ongoing checking, refinement of wording, and support for clinical safety work.
Written for patients, useful for services.
Starting a new blood pressure tablet
- You see your clinician and agree to start a medicine such as ramipril.
- After the appointment, you receive a link to AfterVisit.
- At home, you ask: "What does this tablet do?", "What side effects are normal?", "What should my blood pressure be?"
- AfterVisit explains this in simple language, based on the same guidance your clinician used. It highlights when to seek help if you feel unwell and encourages you to keep a record of your readings.
New COPD diagnosis
- You have just been told you have COPD and go home with a new inhaler plan.
- You use AfterVisit to run through: "What is COPD?", "When should I use each inhaler?", "When is a flare-up dangerous?"
- AfterVisit repeats the key points from clinic, checks your understanding with short prompts, and points you back to your usual team or urgent care if your symptoms are worrying.
Work with us
We are working with clinicians, digital teams, and patients to shape how AfterVisit is used in real services.
- If you are a patient or carer, we welcome feedback on what would make a tool like this most useful to you.
- If you are a clinician, manager, or digital lead, we would be happy to talk about testing AfterVisit in your setting.